04 · Spark AI voice assistant

Meet Spark AI, your AI voice assistant.

Let Spark AI handle customer enquiries, book appointments and keep leads moving with reminders and follow-ups. Available now as an optional add-on, with usage charged separately. Your proposal sets out the channels and hours Spark AI will cover.

AVAILABLE NOWOPTIONAL ADD-ONUSAGE CHARGED SEPARATELY

Spark AIText · Example

Call answered - Spark AIHi, thanks for calling. How can I help?

Hi, can I get a quote for a project?

Service checkHappy to help. Can you tell me a bit about the project and which location is closest to you?

Kitchen renovation - your west end location.

Times offeredWe can come by for an estimate. Does Tuesday morning or Thursday afternoon work?

Thursday works.

BookingYou're booked for Thursday afternoon. You'll get a text to confirm.

Confirmation sent✓ You're booked for Thursday afternoon.

Example conversation. Spark AI logs the call, the messages and the booking on the customer record in your CRM - so your team sees the whole thread. It passes to a person whenever the customer asks or the conversation needs one.

Spark AI answering a customer call — Spark AI ANSWERS THE CALL

Spark AI booking an appointment during a call — Spark AI BOOKS THE APPOINTMENT

What Spark AI does

From first call to booked appointment.

Answers calls

You choose the hours Spark AI covers and when calls should go to your team.

Texts & email

Spark AI follows up by text and email; the channels it uses are configured in your proposal.

Checks the request

Checks it's a service you offer.

Books appointments

Reads your calendars and books the appointment.

Confirms & follows up

Reminders, reschedules and lead follow-ups.

Records activity in RUENGINE

Every call, text and booking is logged on the customer record in the CRM; what Spark AI writes is configured in your proposal.

See it in action.

Discuss your setup

Next: 05 · Hosting